85 Days And My Cars Back - Well Almost

Well after 85 days my car is back.... well almost but we'll come to that shortly. What was the problem I hear you ask ? Well re the gear box ( which they put back in ) it seems the timing chain has sliped a cog ( and its unknown how this happerned ) and through the car in to conflict. In other words all the ECUs where fighting and the car went gaga as a result. Does this explain the loss of braking ? No - this cant be found either how ever may be related as its not come back. Its gone back today unfortuntly due to the radio not working how ever this is minor all things considered. So whats Vauxhalls response to this farce ? Well first of all I am still waiting for the offical report to tell me all the above as I found that out by speaking to the local team my self. Will they extend the warrenty ? No they won't - in fact I had the whole situation sold to me that they did ME a favour by finishing off the service and de-bugging the AC. I also asked for my CD70 to be changed for an updated one with an Aux port on as I now have to keep the radio in or there may be issues ( ie this is why they could not reprograme the car ) - yet again no was the answer. You can read the details on my work log but this is not the end of it as far as I am concerned as there are potential issues here for other Vectra owners.

May The Farce Be With You - The Nidd Vale Saga

Normally I don't use my web site to moan and complain - thats what family is for :) - but in this case especially as its relevant I thought I'd share my ongoing log of the problem on my car with you all. Entitled "May The Farce Be With You - The Nidd Vale Saga" after a brief spell of Spaceballs on the Vectra-C forum it tells the tale of how 55 days later ( at the time of writing ) and despite contacting Nidd Vale the dealers where I bought the car from - who I might add have not bothered calling to check on me.... now theres customer service - and contacting the Vx Exec support team by emailing Bill Pulfitt ( the current VX CEO ) directly I am still car less. The last update I have is that they can not commit to giving me a date when they can give me a date to look at my car as the specialist engineers are busy. Just about every one you can think of is involved in chasing this up yet still I am driving around in a rental which is all very nice but its not mine and its not a resolution. They are legally following the warranty but have no SLAs to follow so could be 1 day - 1 month or even 1 year before the repair is completed and the car is returned. Any way - have a look at the blog and judge for your self at the level of customer experience you should expect when dealing with Nidd Vale and Vauxhall.... if any thing its put me off from buying a nearly new car again as I never had any of this problem before.